Claire Cater is a human-centred design and behaviour change expert, leadership mentor and coach. Recognised as one of the top #NHS70 Women in Tech by One Health Tech, Claire is committed to positively impacting health, technology, and social transformation globally.
Claire has worked extensively with leaders, governments and providers in designing and achieving digital transformation. Some initiatives Claire has directed include the digital health strategy for Ireland, design of the UK opt-out for data sharing, design of the HiMSS Digital Maturity (DM) Series for leaders and organisations engaged in digital transformation, and the strategy to build trust, understanding and embed AI in healthcare. Her experiences inspired Claire to write ‘Where the Click Do You Start? The 4 Enablers for Creating a Digital NHS’.
Claire’s passion for ‘wicked problems’ and skills in behaviour change have earned her a reputation for effectively engaging a broad spectrum of audiences. Examples of her engagement work include the ‘How to reduce hate crime in Bradford’ initiative and NHS Change Day - the world’s most significant healthcare social movement.
Her most recent work includes co-designing a future vision for the British Psychological Society, the analysis of cultural drivers of behaviour during the COVID-19 pandemic for the NHS and putting obesity back on the global agenda with the World Obesity Federation. The latter impacting 93 million lives - leading to priority vaccination for people with obesity in several countries and the establishment of a global coalition to combat obesity between the WHO, UNICEF and 40 member states.
Passion projects of Claire's include teaching empathy and design thinking at Central Saint Martins and Ravensbourne University, championing the role and potential of women in her position on the Management Board of Women of The Year, and Chairing The Hospice Biographers.