The pandemic greatly accelerated healthcare’s digital transformation. The 2022 State of Healthcare Report reflects the substantial changes that new technologies and care models are bringing to providers and patients.
In order to compile this report, HIMSS and its Trust partners—Accenture, The Chartis Group and ZS—asked a range of healthcare stakeholders around the world about the shifts, advancements and priorities that are shaping the way care is delivered.
The research was conducted in November and December of 2021, and included respondents in the United States, United Kingdom, Germany, Australia and New Zealand. Three hundred fifty nine clinicians participated, along with 1,600 patients, 273 health system leaders and 145 respondents representing payer organizations.
This report reflects the strong beliefs clinicians, payers and patients have in the promise and potential of personalized care.
99% of U.S.-based health system leaders and 95% of their international peers agree that it’s important for their organizations to actively invest in digital transformation, so it’s clear that digital health transformation remains a top-level priority for health systems around the world. While 84% said that their organizations required them to use digital health tools, 79% chose to use them on their own initiative.
More than half of respondents reported having used at least one digital healthcare tool such as smart watches and fitness trackers in the last year, and most were highly satisfied with those tools. This is in keeping with the growing trend towards adopting personalized models of care.
Clinicians, payers and health system leaders all reported that they believed personalized care is beneficial, and clinicians and payers rated increased patient satisfaction as the top benefit of personalized care. Patients have taken notice of this, with more than half of the patients in the U.S. and U.K. saying they believed their providers partnered with them to manage their health and offered them care based on their individual lifestyles and health goals.
However, the U.S. and international payers differ in the strategies they’re using to achieve personalized care goals. 84% of international payers are considering acquiring technology to help drive personalization, where only 36% of U.S. payers are considering new technology to improve their personalized-care offerings.
The HIMSS Trust partnership is a consortium of leaders from across the healthcare and technology space who collect, analyze and report on in-depth, data-driven market intelligence. Insights gathered by the Trust unveil trends and challenges to help the industry prepare for and make predictions for the next three to five years.