COVID-19 Updates

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Covid-19 Think Tank Banner

Exchange insights with healthcare professionals worldwide in a discussion forum.

In light of the COVID-19 crisis, Healthbox, a HIMSS Solution, has developed a digital think tank where healthcare professionals across the globe can share best practices about how to best test, triage and treat patients and manage their facilities during the pandemic.

The HIMSS COVID-19 Digital Think Tank is a valuable resource for you and your peers as you lead your facility, team and patients through the crisis. Share what you know, see what’s working for others, and bring lessons back to your community.  

  • Share. Have a COVID-19 related process or solution that's working well in your organization? Submit it.
  • Learn. Looking for ways to better manage COVID-19? Explore solutions from fellow healthcare professionals.
  • Ask. Have questions about a solution? Comment on it and engage in the discussion.


HIMSS and Healthbox

The HIMSS COVID-19 Digital Think Tank is hosted on Databox, Healthbox’s proprietary innovation management software. Healthbox, a HIMSS Solution, is a healthcare advisory firm that leading organizations trust with innovation and digital strategy development and execution. You must log onto Databox to access the think tank.


In partnership with:


Participate with these other organizations

"Rush University Medical Center developed a web based resource to forecast and plan for the COVID-19 crisis impact."

-Rush University Medical Center

"Brigham & Women's Hospital has created COVID-specific clinical protocols, including Quick Guides for initial patient work-ups, respiratory failure, and ICU patients."

-Brigham & Women's Hospital

"Providence leveraged their existing chatbot… to guide you through their newly launched Coronavirus Assessment Tool… [the chatbot] has a COVID-19 specific clinical pathway and workflow as well as answers to COVID-19 specific FAQs. In addition to this screening and triaging of patients, they dramatically scaled up their D2C telehealth offering… They are also providing timely information on a consumer COVID-19 hub, providing live locations for testing, and conducting home monitoring for patients."

-Providence Health

"The UW-Medicine COVID19 public site provides best practice policies and protocols in response to the outbreak in Western Washington."

-UW Medicine

"At NorthShore University HealthSystem we have implemented multiple new policies to combat the effects of COVID-19. We have compiled a team of administrators and physicians to field calls from a new hotline dedicated to coronavirus questions and concerns. As well, NorthShore has been providing online "E-visits" via our patient portal, and if patients participating in those visits qualify for further evaluation, they are directed to our drive-through testing locations. Finally, we have been encouraging both staff and patients to take all personal precautions, social distance, and stay home unless it is absolutely necessary to go out."

-NorthShore University Health System

"Project N95 was formed… to help coordinate the desperate search for personal protective equipment (also known as PPE) by nurses, doctors, fire departments, and others on the frontline of the COVID-19 crisis… We’re a national clearinghouse: on our website, hospitals and others report what supplies they need, and suppliers indicate what supplies they have—including masks, gowns, gloves, even ventilators. We’re coordinating with manufacturers and suppliers across the globe."

-Indiana University Health


HIMSS is hearing from people around the world about how to best test, triage and treat their communities. These lessons and best practices are most valuable if they are shared and discussed broadly among healthcare professionals. 

Anyone is welcome to submit solutions. We advise you to post only essential strategies, operating plans and technologies that have proven successful for your organization or community to date. We ask that any submission be rooted in core organization strategy, tied to early outcomes or metrics if possible, and not anecdotal. During this pivotal time it is imperative that reliable information be provided globally to ensure the development and implementation of effective response strategies. If possible, attach subsequent materials to further outline the above.

There is no limit to the number of submissions an individual or organization may post; with that being said, please be mindful of the additional value each subsequent submission may provide.

Each submitter will be asked to provide the following information: name, role, organization, email, brief description of the solution that has proven successful, and an attachment (if applicable). To promote accountability and connection during this period of uncertainty, all posts and comments will remain public.

An email notification will be sent to you when any comment is made on your submissions. This setting can be change in your “My Account’ page.

A news feed of all submissions is available on the main page of this portal. If you find a submission helpful, click the up arrow on the left side of it. Users can sort the feed by those with the most votes, so help promote those that are most meaningful. There is no limit to the number of votes and comments you can make, however for a given submission, your vote will only count once.

Consider sorting by tag (#Triage, #Test, #Treat, #Social Distancing/Non-Clinical Practices, #Clinical Environment Practices, #Other) based on what you or your organization is looking for. To refine your search criteria, consider sorting by number of votes or comments as a measure of others’ engagement.


We use #triage to specify strategies, processes and techniques for most efficiently distributing resources in order to maximize outcomes and reduce risks for new, old and potential patients.


We use #test for any approach related to the detection of COVID-19. This could include but is not limited to strategies, policies, technologies, heuristic measures, medical diagnostics and PPE used in testing for the contraction of the virus, as well as any short- and long-term effects that may occur after curing the patient.


We use #treat for methods and techniques, inclusive of clinical practice guidelines, that can be used to help reduce symptoms, cure or expedite the recovery of any ailment related to COVID-19.

Social Distancing/Non-Clinical Practices?

The CDC defines social distancing as “remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.” We are interested in gathering information about similar non-clinical practices that can help reduce the economic, societal and health-related damage caused by COVID-19.

Clinical Environment Practices?

Clinical environment practices include any relevant techniques, processes and systems used in medical settings that minimize risks to patients and medical personnel while maximizing patient outcomes.